Book More Calls, Wow More Customers & Make More Money
Helping customer service rep's book more calls and wow more customers. Learn at your own pace with videos and more.
During the initial self-paced training, you will learn how to apply PSP's Pattern for Excellence. This is a street tested methodology that is proven to help you WOW more customers and BOOK more calls…
- Even if the caller wants a ballpark price
- Even if the caller wants to speak to a tech
- Even if the caller wants to know what you charge to come out
- Even if the caller wants you to come out right now and you're booked solid
- Even if the caller just wants to complain
- Even if the call itself was accidental
- Even if the caller wants to sell YOU something!
If you're booking more calls, you're making more money. We'll show your call handling team how to do that AND keep customers coming back again and again for another WOW experience.
Your Instructor
Who am I? An innovative trainer/entrepreneur whose expertise and passion are fixed on improving your customers’ experience through sales mastery. Founded a customer service and relationship sales training company called Power Selling Pros serving clients all over the world. Known for training and coaching that is funny, insightful, real world, on the money and gives audiences information they can take out on the street and turn into stronger business relationships and more accomplishments.